TPC Wire & Cable Improves Customer Experience and Operational Efficiencies with Tacton CPQ
TPC Wire & Cable is a renowned industry leader in high- performance wire and cable products designed for demanding industrial applications and rugged environments. However, they faced several challenges in their sales quoting process and pricing optimization which impacted their overall customer experience.
With laborious and manual workflows involving multiple systems, TPC Wire & Cable recognized the need for an integrated solution to simplify their operations, reduce lead times, and deliver accurate quotes.
This case study highlights how TPC Wire Cable leveraged Tacton CPQ (Configure, Price, Quote) solution to revolutionize their business processes, enhance customer experience, and drive operational efficiency.
“Tacton has helped our business overall. We’ve been able to do things with Tacton that we were never able to do before because the data is fully integrated and all available seamlessly now. We consider Tacton to be the foundational technology improving our quote-to-cash process, dramatically improving our customer experience.”
Tim Gerardi, Director of Sales Operations