Swisslog: Reaching New Heights with Tacton

The Challenge

Swisslog – the leading manufacturer of warehouse and distribution systems – was already serving some of the world’s largest companies, but the manual effort and time involved in preparing customer quotes were hindering growth plans.

“It’s quite common that requirements change during the course of a project. Building specs are altered,
customers realize that loading requirements are different from what they originally specified. Within a project, there can be hundreds of revisions. Before Tacton, we would need to start from scratch and run all the calculations again from the beginning. Now we just need to adjust one aspect of the configuration. This saves us an enormous amount of time and effort”

Martin Björklund, Sales Tools Product Owner

The Solution

Swisslog uses Tacton for its stacker crane business and is heavily dependent on it. Prior to Tacton, Swisslog worked out the specification for the cranes manually using MS Excel and Mathcad. Swisslog sales reps can now produce budget quotations without any involvement from the product experts. This is a real competitive advantage. When the Tacton sales configuration is complete, about 80% of the products can go straight to production.

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About Swisslog

The right level of automation at your distribution facility could set you in the direction of success. Swisslog designs, develops and delivers a wide range of automation solutions, from tote to pallet based, goods to person technologies, intelligent software and self-learning robotics.